Personal Audit Systems is proud to provide dedicated, real-time Software Support for customers using the P11D Organiser software.

Whether you are having technical difficulties with the product or just need some help navigating around the system, PAS employee cutting edge support services to ensure that you’re never on your own.

Top P11D Organiser Technical Issues:

• Problems Entering Software Activation information
• Error creating Benefits and Expenses VAN Reports
• FBI Submission Failure: Departmental Business Logic
• Spreadsheet Import Error: Internal Inconsistency

Contact Support

PAS employ an in-house Software Support Team dedicated to answering your questions relating to the P11D Organiser. They also use cutting edge technologies such as Citrix GoToMeeting and P11D Organiser Live Update to get you up and running again.
Please use the Contact information to contact the Software Support Team.

Online Forum

Most users find that their questions relating to the software can be found by consulting our online P11D Organiser Forum , which is kept up to date with articles, guides and answers to the most commonly asked questions.

Software Updates

The majority of technical Issues can be resolved by applying the most recent Software Updates.

P11D Organiser Manual

Users can easily seek the answer in our comprehensive P11D Organiser Software Manual.

Training

Like to get more out of your P11D Organiser?

Why not enquire about booking a P11D Organiser Training Session for you and your colleagues at your office? Alternatively, check our Training Event Schedule for forthcoming Training Seminars being held near you.

Contact Support

Please use the following details to contact the P11D Organiser Software Support Team.

Telephone Support

The P11D Organiser Software Support Team can be contacted on 0845 257 7113 between the hours of 09:00 and 17:00 GMT, Monday to Friday.

When calling, please have your Serial Number to hand for faster service.

Your P11D Organiser Serial Number can be found on the Login Screen of the P11D Organiser (See fig.1 below).

Personal Audit Systems Customers
“P11D” Followed by 8 digits (E.g. P11D00000000)

Ceridian Centrefile Customers
“CRD” Followed by 8 digits (E.g. CRD00000000)

Solution 6 Customers
“SOL6” Followed by 5 digits (E.g. SOL600000)

Safe Computing Customers
“SAFE” Followed by 5 digits (E.g. SAFE00000)

Pegasus Software Customers are afforded Software Support by Pegasus Software directly, and should telephone 01536 495000

Intex Software Customers are afforded Software Support by Intex Software directly, and should telephone 01642 672233

E-mail Support

Please e-mail your Support Enquiry to support@p11dorganiser.co.uk

Please include your Serial Number and Contact Details in the email.

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